TYLER — Gas pumps across Texas soon will have a new sticker to show people how to report suspicious activity.
The Texas-shaped stickers featuring contact information about gas pump security and various warnings were unveiled Tuesday in Tyler at Fresh by Brookshire’s gas station pumps on Old Jacksonville Highway.
David Gonzales, deputy executive director of the Texas Department of Licensing and Regulation, said consumers at the pumps can use the information on the sticker to report suspicious actions.
Before Sept. 1, fuel metering was managed by the Texas Department of Agriculture. Texas Senate Bill 2119, passed in the 86th legislative session, mandated the change, and the new stickers are a way of telling the public which agency now monitors fuel issues in the state.
“We’re trying to do this outreach to make sure consumers know there’s an easy way to file complaints if they actually have any issues with fuel metering and quality or see something tampered with in the credit card reader,” Gonzales said. “They can report that information to us. It’s important that they help protect the pump, because we can’t be at every pump.”
The stickers carry a phone number (1-888-441-FUEL), QR code and website (www.tdlr.texas.gov/complaints), which customers can use if they suspect a skimmer has been attached to a pump, if a pump has otherwise been tampered with or if they need to report a problem with their fuel.
Gas pump skimming involves using electronic devices that steal credit card information.
The stickers also issue the warnings: Be aware of your surroundings, check the pump for tampering and tell TDLR if you see something.
At the unveiling, Smith County District Attorney Jacob Putman said the county is leading the state in the aggressive prosecution of gas pump skimmers.
“To see this sticker and agencies get involved and coming out here to Tyler and really tackling this problem statewide is very encouraging,” Putman said. “We’re happy to have y’all here and looking forward to seeing more progress as far as catching these guys, prosecuting them and preventing it from happening in the first place.”