Grocery stores in Carthage are making changes to help keep people safe during the coronavirus pandemic.
HEB in Carthage is now offering same-day home delivery to seniors through Favor Delivery, an on-demand delivery service owned by HEB. This option is open to people aged 60 and up. They can place orders online via favordelivery.com/seniors from 11 a.m. to 7 p.m. any day of the week, or call a dedicated phone line, 1-833-397-0080, any day of the week between 11 a.m. and 3 p.m.
In addition, Carthage residents of any age will be able to get delivery from restaurants and stores through the Favor app or favordelivery.com any day of the week.
HEB and Favor are waiving delivery and service fees for the first 30 days of the program, but orders will include a $10 tip that will go directly to the ‘Favor Runner,’ who will personally shop and deliver the items. All deliveries will be contactless, so the items bought will be left on one’s doorstep. Customers can text their runner with any questions or special instructions, and they’ll get a notification when the runner arrives.
For those interested in helping seniors in need, there is a Senior Support Fund to help ensure seniors have access to low-cost home delivery. One hundred percent of funds donated will be directly applied to senior’s orders. To donate to this cause, visit favordelivery.com/SeniorSupportFund.
At Walmart, the number of customers who can be in the store at once has been limited. Walmart is allowing no more than five customers for each 1,000 square feet of the store, which is about 20 percent of a store’s capacity. Carthage Walmart is letting in 460 people at a time.
Associates have marked a line at a single-entry door and will admit customers one by one, reminding them of the importance of social distancing while they wait to enter. Once a store reaches capacity, customers will be let in one at a time as people leave one at a time. After customers check out they will be directed to leave the store through a different door than they came in to help lessen occasions of people passing close by each other.